All clients of Al Baseerah for Investment, Development, and Training Ltd are advised of the following Refund Policy prior to their enrolment in any of our services (training programs, seminars, workshops, and e-learning). This may include – and is not limited to – electronic communication (email) and the website.
A request for a refund MUST be provided in writing to Al Baseerah for Investment, Development, and Training Ltd.
Party (ies) and Person (s) entering into an agreement to enrol in any of our services (training programs, seminars, workshops, and e-learning) accept that the viability of a service is dependent on delegate and student numbers, and delegates or students withdrawing from a service after the stated date accept that no refund will be given.
Fees are “fully refunded LESS admin charges” if an attendee cancels 3 weeks (15 working days, Monday–Friday) prior to the commencement of any of our services (training programs, seminars, workshops, and e-learning).
If Al Baseerah for Investment, Development, and Training Ltd is unable to provide the service (training programs, seminars, workshops, and e-learning), fees will be fully refunded or set against the same service at a different date, subject to approval by the party or the person making the payment.
Where Al Baseerah for Investment, Development, and Training Ltd has made a decision for a refund, payment will be made within 4 weeks after the decision is made, and the concerned party will be notified in writing.
Al Baseerah for Investment, Development, and Training Ltd will pay the refund amount to the Party/Person who enters into the contract with Al Baseerah for Investment, Development, and Training Ltd.
Party refers to any business organisation, whether private or public, whether profit-making or a charity, and of any size and nationality.
